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Salesloft
AI-powered revenue orchestration platform for sales engagement and pipeline
Overview
Salesloft is a comprehensive AI-powered revenue orchestration platform that unifies sales engagement, conversation intelligence, deal management, and forecasting. It helps marketing and sales leaders drive smarter execution, generate more qualified pipelines, and accelerate deal cycles through automated workflows, AI-driven insights, and predictive analytics that enable data-driven revenue decisions.
Pros and Cons
Top 3 Differentiators:
Comprehensive unified platform combining cadences, calling, email tracking, and CRM integration with users noting it provides "an easy to use platform for account management and tracking user productivity"
Strong CRM integration capabilities with automatic logging to Salesforce and seamless data synchronization rated 8.8/10 on G2 vs competitors at 8.5/10
AI-powered workflow prioritization through Rhythm AI engine, with users reporting "cadence priority recommendation has become much better as it tells what to do 1st and what next"
Top 3 Limitations:
Customer support deterioration with multiple reports of poor post-onboarding support and aggressive billing practices
Email deliverability issues in 2024, with users reporting "emails are going to the prospects spam folder at a higher rate"
Complex setup with integration problems, particularly with HubSpot where users report "the integration is horrifically bad and keeps breaking"
Who It's For
Primary users include Sales Development Representatives, Account Executives, Sales Managers, Revenue Operations leaders, and Customer Success Managers. Ideal for mid-market to enterprise B2B organizations (51-1,000+ employees) in technology, financial services, manufacturing, healthcare, and SaaS sectors. Current customers include Google, 3M, IBM, Shopify, Square, and Cisco. Best serves companies needing unified revenue orchestration with AI-powered automation and integrated CRM systems for predictable revenue growth.
Use Cases and Applications
Sales Engagement & Cadence Management: Automated multi-channel outreach across email, calls, and social media with 4-5x lift in engagement using A/B-tested templates and AI-generated copy. Perfect for implementing product-led growth strategies that require systematic prospect nurturing.
Pipeline Management & Forecasting: Real-time deal progression tracking with risk detection and strategic forecasting, enabling accurate commit calls with scenario planning. Supports GTM strategies with complete pipeline visibility.
Account-Based Selling: Leverages Rhythm to analyze intent signals, guiding reps on next-best actions with 25% increase in close rates. Sales Coaching & Enablement: Uses conversation intelligence to analyze calls and provide AI-powered scorecards for performance benchmarking.
Revenue Operations: Orchestrates process standardization with automated CRM logging, enabling RevOps teams to align cross-functional workflows and minimize churn.
Key Features and Benefits
Sales Engagement & Automation:
Salesloft Cadence provides multi-channel automation managing email, phone, and social outreach with AI-powered personalization
Rhythm AI revolutionizes workflow prioritization using Conductor AI to rank actions by urgency and impact
Companies report 25% increase in close rates while cutting administrative time
Conversation Intelligence:
Conversations delivers AI-powered call transcription, sentiment analysis, and automatic extraction of key moments
System identifies competitors, objections, and generates automated meeting summaries with action items
Teams win 28% more deals with conversation intelligence insights
Deal Management & Forecasting:
Deals module offers comprehensive pipeline management with real-time visibility and AI deal insights
Predictive scoring models and automated buying group capture improve forecast accuracy
Analytics Command Center provides real-time revenue insights with 26+ AI agents
Integrations and APIs
Native Integrations:
CRMs: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho
Communication: LinkedIn Sales Navigator, Slack, Microsoft Teams, Zoom, Gmail, Outlook
Sales Intelligence: ZoomInfo, Cognism, 6sense, Seamless.AI
Content Management: Seismic, Highspot, Gong, Chorus.ai
Developer Platform:
REST API with OAuth 2.0 authentication
Webhooks for event notifications
Rate limiting: 600 cost per minute
Third-party platforms: Zapier, Make, Tray.io, Workato
Form Services:
Marketo, Pardot, Drift for marketing automation
Plans and Pricing
Salesloft uses custom pricing without public rates, requiring consultation for quotes. Here’s a rough pricing based on third-party sources:
Advanced Plan:
Estimated cost: $20,000-$120,000 annually
Per-user pricing: ~$1,000/user/year (3-user minimum)
Includes: Pipeline generation, rep coaching, conversation intelligence, CRM sync
Premier Plan:
Higher tier within $20,000-$120,000 range
All Advanced features plus forecasting, revenue management, AI-driven predictions
Additional Costs:
Dialer add-on: $200/user/year
Onboarding fee: Potentially $3,000
Annual contracts offer 35-60% discounts vs monthly
Contact Salesloft Sales for current pricing.
Is There a Free Version?
Salesloft does not offer a traditional free trial or freemium version. Instead, they provide live demos through their "See It Live" program and a limited AI agent trial with 100 runs/user/month for research tasks.
How it Works
Salesloft operates through its proprietary Conductor AI engine that analyzes buyer behavior, engagement data, and deal progression to prioritize seller actions in real-time. The platform ingests signals from CRM data, email interactions, call recordings, and 180+ integrations, synthesizing information into a prioritized workflow called Rhythm. The workflow begins with data collection from all buyer-seller interactions across email, phone, social media, and meetings. AI agents analyze this data identifying patterns, intent signals, and engagement levels. Conductor AI then ranks activities based on immediacy and impact - prioritizing actions most likely to result in booked meetings or closed deals. Revenue teams execute through unified workflows where cadences automate multi-channel outreach, conversation intelligence captures call insights, and deal management tracks progression. The platform provides bi-directional CRM synchronization, ensuring all activities log automatically. AI continuously learns from outcomes, creating a feedback loop that drives consistent execution while adapting to changing buyer behaviors.
Available Support Options
Support varies by plan level with standard access including help center, knowledge base, and ticketing. Premium support offers chat, callback, and priority access. Contact options include:
Help Center with comprehensive documentation
Support ticketing for technical issues
Daily Office Hours live Q&A at 11am ET
Phone support at (770) 756-8022
What Customers Are Saying
Salesloft maintains strong ratings with 4.5/5 on G2 (4,157+ reviews) and was named Best Sales Software 2025. On TrustRadius, it earned 8/10 with the Most Loved Award 2024. Recent positive feedback includes: "From the very first discovery call to the comprehensive onboarding process, our experience with SalesLoft has been nothing short of exceptional."
However, some concerns emerge in 2024 reviews. Users report email deliverability declining and HubSpot integration issues requiring monthly reconnection. Support quality deterioration post-onboarding is frequently mentioned, with some calling it "the worst platform in 2024" for deliverability. Despite challenges, customers praise workflow organization and AI features helping teams hit quota 3.7x more likely.
Read reviews on G2 and TrustRadius
Frequently Asked Questions
How does Salesloft differ from competitors like Outreach? Salesloft offers Rhythm AI for workflow prioritization and comprehensive revenue orchestration beyond basic engagement. It rates higher on ease of setup (8.6 vs 7.6) and CRM integration (8.8 vs 8.5) compared to Outreach.
What's the typical implementation timeline? Salesloft delivers "industry's fastest go-live time" with meaningful results within 10 days. Customers report 322% more pipeline generation, with one increasing meetings 25% on day one using Rhythm.
Does Salesloft work with HubSpot CRM? Yes, though users report integration issues requiring monthly reconnection. The integration enables marketing-qualified lead handoffs and activity tracking despite technical challenges.
What security features are included? GDPR-compliant with SOC 2 certification, SSO, multi-factor authentication, and AES-256 encryption supporting regulated industries.
Is there startup pricing available? No free trial available - only demos. No specific startup program mentioned. Minimum 3 seats typically required with custom enterprise pricing starting around $1,000/user/year.
